Refund & Cancellation Policy

Last Updated: January 19, 2026

Shantidoot Welfare Foundation (“we”, “our”, “us”) believes in transparency and fairness. This Refund & Cancellation Policy outlines the terms under which refunds or cancellations may be requested for payments made through https://shantidootwelfare.org/ using the Instamojo payment gateway.

1. Donations

• All donations made to Shantidoot Welfare Foundation are voluntary.

• Donations are non-refundable once successfully processed.

• Refunds may be considered only in exceptional cases, such as:

  • Duplicate or multiple payments for the same purpose

  • Incorrect amount charged due to technical error

  • Unauthorized or fraudulent transaction

Refund requests must be submitted within 15 days of the transaction date.

2. Program / Internship / Service Fees (If Applicable)

• Fees paid for any internship, training program, workshop, or service are generally non-refundable.

• No refund will be provided if:

  • The applicant fails to attend or complete the program

  • Incorrect or incomplete information is submitted by the applicant

  • The applicant voluntarily withdraws after registration

• Refunds may be considered if:

  • The program is cancelled by Shantidoot Welfare Foundation

  • A payment is deducted but confirmation is not received

3. Cancellation Policy

• Once a payment is successfully completed, cancellation requests are not guaranteed.

• Any cancellation request must be made in writing to our official email address within 48 hours of payment.

• Approval of cancellation is solely at the discretion of Shantidoot Welfare Foundation.

4. Refund Process

• Approved refunds will be processed through the original payment method used via Instamojo.

• Refund processing time may take 7–10 business days, depending on Instamojo and your bank.

5. Processing Charges

• Payment gateway charges, bank fees, or taxes (if any) may be deducted from the refundable amount.

• Shantidoot Welfare Foundation shall not be responsible for delays caused by banking systems or third-party payment providers.

6. How to Request a Refund

To request a refund, please email us with the following details:

• Full Name

• Registered Mobile Number / Email

• Transaction ID

• Date of Payment

• Amount Paid

• Reason for Refund

📧 Email: contact@shantidootwelfare.org

7. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on the Website.

8. Contact Information

For any questions regarding refunds or cancellations:

📧 Email: contact@shantidootwelfare.org
🌐 Website: https://shantidootwelfare.org/